Supporting the ACCESS Research Community

Get Help

What are you looking for?

Search the ACCESS Universe for answers by typing keywords or phrases. Search is an evolving feature and will improve with time. If you have suggestions to help train this search for the community please use this form.


Browse the Documentation

Find helpful user guides and other resources, including specific information about resource providers and their offerings in the ACCESS Support Knowledge Base.

Go to Knowledge Base

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Engage with the Community

Connect with other researchers, chat on community-specific Slack channels, and ask questions on an expert-monitored Q&A platform.

Join Affinity Groups

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Still need help?

Open a Ticket

If you can't find the support you need via the documentation or community support forums, open a ticket for expert help. Our help desk will route your request to the appropriate team. 

Create a Ticket

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CCEP Travel Grants and Rewards for your Contributions

The CSSN Community Engagement Program (CCEP) is accepting applications for travel support ($500-$2500) for CSSN members to recognize helpful contributions to the community.



MATCH Research Support

Longer term support engagements with expert consultants help you focus on your research and move science forward.
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Short-term Support Partnerships


  • Support for projects of 3-6 months

    Get help from the Computational Science and Support Network (CSSN)
  • cyberteam

    Modeled on the Northeast and CAREERS Cyberteams Workflow

    Assistance to address computationally-intensive research challenges and needs
  • Work with a CSSN mentor/student team

    Leverage domain expertise and professional facilitation skills

Learn More

Long-term Embedded Partnerships


  • Support for projects of 12-18 months

    Work with CSSN facilitators, research software engineers, and/or other expert consultants
  • Flexible funding model requires advanced planning

    Arranged between your institution and the consultant or through MATCH partnerships
  • Supported by MATCH

    Strong support system to ensure you receive effective research support

Learn More

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